HumanKind Website Privacy Policy

Effective Date: 10/12/2026
Last Updated: 10/12/2026

HumanKind respects your privacy and is committed to protecting the personal information entrusted to us.

This Website Privacy Policy explains how Presbyterian Homes & Family Services, Inc., doing business as HumanKind (“HumanKind,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit humankind.org or other HumanKind webpages that link to this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to information collected through your use of the HumanKind website, including information you voluntarily provide through website forms and information collected automatically when you visit the website.

This Website Privacy Policy does not serve as HumanKind’s general participant or program privacy policy and does not replace privacy notices, confidentiality requirements, consent forms, or authorizations that may apply when an individual applies for or receives services from a HumanKind program.

HumanKind provides a variety of programs and services. Information collected in connection with those programs may be subject to additional federal or state laws, funding or contractual requirements, professional confidentiality obligations, or HumanKind policies.

For example, certain HumanKind health care functions may be subject to additional privacy protections and HumanKind’s HIPAA Notice of Privacy Practices. Other programs may provide additional privacy, confidentiality, consent, or information-sharing notices appropriate to the services they provide.

When a program-specific privacy requirement applies, that requirement governs the applicable program information in addition to, or instead of, this Website Privacy Policy as appropriate.

Information You Provide to HumanKind

You may choose to provide personal information to HumanKind through the website when you:

·       Request information about HumanKind or one of our programs;

·       Submit a question or contact form;

·       Request services or information about services;

·       Subscribe to newsletters or other communications;

·       Register or express interest in an event or activity;

·       Express interest in volunteering, employment, foster parenting, or other opportunities;

·       Make a donation;

·       Communicate with HumanKind through a website feature; or

·       Otherwise voluntarily provide information through the website.

Depending on the nature of your interaction, the information you provide may include:

·       Name;

·       Email address;

·       Telephone number;

·       Mailing address;

·       Communication preferences;

·       Information related to your inquiry or request;

·       Donation-related information; and

·       Other information you choose to provide.

Sensitive Information

Please do not submit highly sensitive personal information through a general website contact form or ordinary email unless HumanKind specifically requests the information through a process designed for that purpose.

Examples of information that should not be submitted through a general contact form include Social Security numbers, full payment-card numbers, financial account information, medical or mental-health information, or other highly sensitive confidential information.

If information is requested as part of an application for or participation in a HumanKind program, additional privacy and confidentiality requirements may apply.

Information Collected Automatically

When you visit the HumanKind website, certain technical information may be collected automatically through the website, our hosting services, cookies, analytics tools, and similar technologies.

Depending on the technology being used, this information may include:

·       Internet Protocol (IP) address;

·       Browser type;

·       Device type;

·       Operating system;

·       Referring website;

·       Pages viewed;

·       Links selected;

·       Date and time of access;

·       General or approximate location derived from technical information;

·       Time spent on website pages; and

·       Other information about how visitors interact with the website.

HumanKind may use this information to operate, maintain, secure, evaluate, and improve the website and to better understand how visitors use our online resources.

Cookies and Similar Technologies

The HumanKind website may use cookies and similar technologies.

Cookies are small files or data elements placed on or associated with your device that may help websites function, remember preferences, understand website use, and evaluate website performance.

HumanKind may use:

·       Essential or functional technologies needed to operate website features;

·       Preference technologies that help remember visitor choices; and

·       Analytics technologies that help us understand how visitors use the website and improve its content and performance.

Third-party services incorporated into the website may also use cookies or similar technologies in accordance with their own privacy practices.

You may be able to limit or disable cookies through your browser settings or through privacy controls made available on the website. Disabling certain technologies may affect the operation of some website features.

How HumanKind Uses Website Information

HumanKind may use information collected through the website to:

·       Respond to questions, inquiries, or requests;

·       Provide information about HumanKind programs and services;

·       Connect individuals with appropriate HumanKind programs or staff;

·       Process and administer donations;

·       Manage newsletter and communication subscriptions;

·       Communicate about events, volunteer opportunities, employment opportunities, foster parenting, or other activities in which you have expressed interest;

·       Operate, maintain, protect, and improve the website;

·       Understand website usage and performance;

·       Maintain appropriate organizational records;

·       Detect, investigate, and respond to security incidents, fraud, misuse, or other unlawful activity;

·       Meet applicable legal, regulatory, contractual, funding, or reporting obligations; and

·       Carry out other purposes disclosed to you when information is collected.

HumanKind will use information collected through the website in a manner consistent with the purpose for which it was collected and this Privacy Policy.

Donations and Payment Information

HumanKind may use third-party fundraising and payment-processing services to facilitate online donations and other transactions.

When you choose to make an online donation or payment, you may be directed to or interact with a service operated by a third-party payment or fundraising provider. Information submitted directly to that provider may also be subject to the provider’s privacy policy and security practices.

HumanKind may receive information associated with a transaction, such as:

·       Donor or payer name;

·       Contact information;

·       Donation or transaction amount;

·       Transaction date;

·       Campaign or fund designation; and

·       Other information necessary to acknowledge, administer, reconcile, and maintain appropriate records of the transaction.

Visitors should submit payment-card information only through the payment methods and systems designated by HumanKind for that purpose.

Service Providers

HumanKind may use third-party service providers to support our website and online activities.

These providers may assist HumanKind with functions such as:

·       Website hosting and maintenance;

·       Information technology and security;

·       Website analytics;

·       Electronic communications;

·       Online forms;

·       Event registration;

·       Volunteer or employment systems;

·       Fundraising and donation processing;

·       Payment processing; and

·       Other services supporting HumanKind’s website and operations.

Service providers may receive or process information as necessary to provide services to HumanKind and may be subject to contractual, legal, or other obligations regarding the information they process.

When HumanKind May Share Information

HumanKind may share information collected through the website:

·       With service providers performing services on HumanKind’s behalf;

·       With HumanKind programs or staff when necessary to respond to your request or connect you with requested services;

·       When you request, direct, or authorize the disclosure;

·       When required by law, court order, subpoena, or other lawful process;

·       When reasonably necessary to protect the rights, property, security, or safety of HumanKind, our workforce, participants, website visitors, or others;

·       To investigate or respond to suspected fraud, security incidents, misuse, or unlawful activity; or

·       In connection with an organizational restructuring, affiliation, transfer of operations, or similar lawful transaction, subject to applicable confidentiality requirements.

Information that is part of a HumanKind participant or program record remains subject to any additional privacy and confidentiality requirements applicable to that information.

Email and Other Communications

If you choose to subscribe to newsletters, announcements, or other HumanKind communications, HumanKind may use the contact information you provide to send those communications.

You may unsubscribe from promotional or informational email communications by following the unsubscribe instructions included in the communication or by contacting HumanKind.

Unsubscribing from promotional communications does not prevent HumanKind from sending communications that are necessary to:

·       Respond to a request you made;

·       Administer a donation or transaction;

·       Provide a service you requested;

·       Communicate regarding an existing relationship with HumanKind; or

·       Meet an applicable legal or administrative requirement.

Text Messaging

If you choose to receive SMS or text messages from HumanKind, additional terms and privacy information applicable to HumanKind’s text messaging program may apply.

Please review HumanKind’s SMS Privacy Policy and SMS Terms of Use for additional information regarding text message communications, consent, and opt-out options.

Program and Participant Information

HumanKind programs may collect personal, family, financial, employment, educational, health-related, or other confidential information in connection with providing services.

Information collected as part of applying for, receiving, or participating in HumanKind services is not governed solely by this Website Privacy Policy.

Depending on the program and the type of information involved, HumanKind may provide additional:

·       Privacy notices;

·       Notices of privacy practices;

·       Confidentiality statements;

·       Consent forms;

·       Authorizations;

·       Information-sharing forms; or

·       Other notices explaining how information is collected, used, disclosed, retained, and protected.

Certain HumanKind health care functions may be subject to the Health Insurance Portability and Accountability Act (HIPAA) and HumanKind’s applicable Notice of Privacy Practices.

Other HumanKind programs may be subject to different legal, regulatory, contractual, funding, accreditation, or professional confidentiality requirements.

Nothing in this Website Privacy Policy expands HumanKind’s authority to use or disclose confidential participant or program information.

If you have questions about the privacy or confidentiality requirements applicable to a particular HumanKind program, please contact that program or HumanKind using the contact information below.

Employment and Volunteer Applications

The HumanKind website may provide links to employment, volunteer, or other application systems.

Some of these systems may be operated by third-party service providers. Information you submit through an external application system may be collected and processed by that provider and may be subject to additional privacy notices or terms presented through that system.

Links to Other Websites

The HumanKind website may contain links to websites, platforms, applications, or services that are not operated or controlled by HumanKind.

Examples may include payment processors, fundraising platforms, registration systems, employment platforms, social-media services, or websites operated by partner organizations.

When you leave a HumanKind-controlled website or interact with a separately operated service, the privacy practices of that service may apply.

HumanKind encourages visitors to review the privacy notices of third-party websites and services before providing personal information.

Information Security

HumanKind maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

The safeguards used may vary based on factors such as the sensitivity of the information, how it is collected, and the systems through which it is stored or processed.

No website, electronic communication, or information system can be guaranteed to be completely secure. Visitors should use appropriate care when transmitting personal information electronically and should use HumanKind-designated secure methods when requested.

Information Retention

HumanKind retains website-related information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable operational, legal, contractual, funding, security, recordkeeping, or reporting requirements.

Retention periods may vary depending on the type of information and how it is used.

If information submitted through the website becomes part of an official participant, donor, employment, financial, or other HumanKind record, the information may be retained according to the retention requirements applicable to that record.

Children’s Information

HumanKind provides programs and services that support children and families. Information collected about children through those programs may be subject to additional consent, privacy, confidentiality, and recordkeeping requirements.

HumanKind does not intend general website contact forms to be used by children under 13 to submit personal information without the involvement of a parent or legal guardian.

Parents or legal guardians with questions about information relating to a child should contact the applicable HumanKind program.

Your Choices

Depending on how you interact with the HumanKind website, you may:

·       Adjust cookie or website privacy settings available through your browser or the website;

·       Unsubscribe from promotional email communications;

·       Opt out of text communications according to HumanKind’s SMS Terms;

·       Ask HumanKind to update inaccurate contact information you previously submitted through the website; or

·       Contact HumanKind with questions or concerns about information collected through the website.

Additional rights or procedures may apply when information is maintained by a particular HumanKind program or is subject to another applicable privacy requirement.

Changes to This Privacy Policy

HumanKind may update this Website Privacy Policy periodically to reflect changes in our website, technology, services, practices, or applicable requirements.

When this Privacy Policy is revised, HumanKind will update the Last Updated date shown at the beginning of the policy. HumanKind may provide additional notice when appropriate based on the nature of a change.

Changes to this Website Privacy Policy do not eliminate or reduce privacy, confidentiality, consent, or authorization requirements that otherwise apply to HumanKind participant or program information.

Contact HumanKind

Questions or concerns about this Website Privacy Policy may be directed to:

HumanKind
1903 HumanKind Way
Lynchburg, VA 24503

Phone: 434-384-3131
Email: info@humankind.org

Current or former HumanKind participants with questions about program records, confidentiality, authorizations, or privacy rights may also contact the applicable HumanKind program directly.